Cookie Policy
Last updated: January 25, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
2. How We Use Cookies
MedRoam Africa uses cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Services
- Improve our website and Services
- Ensure the security of your account
- Provide personalized content
3. Types of Cookies We Use
| Category | Purpose | Examples | Duration | Optional |
|---|---|---|---|---|
| Essential Cookies | Required for the website to function properly | Session management, authentication, security | Session - 24 hours | No |
| Functional Cookies | Remember your preferences and settings | Language preference, theme (dark/light mode) | 1 year | Yes |
| Analytics Cookies | Help us understand how visitors use our website | Page views, time on site, navigation paths | 2 years | Yes |
| Performance Cookies | Improve website performance and user experience | Load times, error tracking, feature usage | 1 year | Yes |
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver relevant content. These include:
- Analytics providers: To help us understand website usage patterns
- Security services: To protect against fraud and abuse
- Payment processors: To securely process payments
5. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
Our Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time through your account settings.
6. Impact of Disabling Cookies
Please note that if you choose to disable cookies, some features of our Services may not function properly. Essential cookies cannot be disabled as they are necessary for the basic operation of our website.
7. Local Storage and Similar Technologies
In addition to cookies, we may use other technologies such as:
- Local Storage: To store data locally on your device
- Session Storage: To store data for the duration of your browser session
- Pixel Tags: To track email opens and website visits
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: privacy@medroamafrica.com
- Phone: +233 507 309 168
- Address: Boadi, Kumasi, Ghana
See also: Terms of Service | Privacy Policy | Data Protection